*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{font-family:Inter,sans-serif;background:#05000a;color:#fff;font-size:15px}:root{--primary: #7c3aed;--primary-dim: rgba(124,58,237,.12);--border: rgba(255,255,255,.07);--surface: rgba(255,255,255,.03);--muted: rgba(255,255,255,.38);--sidebar-w: 300px}.splash{height:100%;display:flex;align-items:center;justify-content:center}.splash-spinner{width:36px;height:36px;border:3px solid rgba(124,58,237,.2);border-top-color:#7c3aed;border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.db-root{display:flex;height:100%;overflow:hidden}.db-sidebar{width:var(--sidebar-w);min-width:var(--sidebar-w);border-right:1px solid var(--border);display:flex;flex-direction:column;background:#070310;overflow:hidden}.db-sidebar-top{display:flex;align-items:center;justify-content:space-between;padding:16px 14px 12px;border-bottom:1px solid var(--border);flex-shrink:0}.db-brand{display:flex;align-items:center;gap:9px;font-family:Rajdhani,sans-serif;font-size:1.05rem;font-weight:800;color:#fff}.db-brand-logo{width:30px;height:30px;border-radius:8px;flex-shrink:0}.db-brand-actions{display:flex;align-items:center;gap:4px}.db-agent-bar{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--border);flex-shrink:0}.db-online-mini{display:flex;align-items:center;gap:-4px;margin-left:auto}.db-online-mini-avatar{position:relative;margin-left:-6px}.db-online-mini-avatar:first-child{margin-left:0}.db-stats-strip{display:flex;align-items:center;padding:10px 14px;gap:0;border-bottom:1px solid var(--border);flex-shrink:0;background:#ffffff04}.db-stat{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px}.db-stat-num{font-size:1.15rem;font-weight:800;font-family:Rajdhani,sans-serif;color:#fff;line-height:1}.db-stat-num.warn{color:#fbbf24}.db-stat-lbl{font-size:.63rem;font-weight:600;color:var(--muted);text-transform:uppercase;letter-spacing:.3px;white-space:nowrap}.db-stat-divider{width:1px;height:28px;background:var(--border);flex-shrink:0}.db-section{border-bottom:1px solid var(--border)}.db-section-hdr{display:flex;align-items:center;gap:8px;width:100%;padding:9px 14px;background:none;border:none;color:var(--muted);font-size:.74rem;font-weight:700;text-transform:uppercase;letter-spacing:.4px;cursor:pointer;transition:.15s;text-align:left}.db-section-hdr:hover{color:#ffffffb3;background:#ffffff05}.db-section-hdr i:first-child{font-size:.7rem;width:14px}.db-section-hdr span{flex:1}.db-section-badge{background:#7c3aed33;color:#a78bfa;border:1px solid rgba(124,58,237,.3);font-size:.62rem;font-weight:800;border-radius:20px;padding:1px 6px}.db-section-badge.warn{background:#fbbf2426;color:#fbbf24;border-color:#fbbf244d}.db-section-arrow{font-size:.6rem!important;opacity:.5}.db-section-empty{font-size:.76rem;color:var(--muted);padding:10px 16px 12px;font-style:italic}.db-conv-waiting-dot{position:absolute;bottom:1px;right:1px;width:9px;height:9px;border-radius:50%;background:#fbbf24;border:2px solid #070310}.db-conv-preview{display:flex;align-items:center;gap:6px;min-width:0}.db-conv-topic-preview{font-size:.72rem;color:#a78bfa;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.db-conv-topic-preview i{margin-right:3px;font-size:.65rem}.db-conv-agent-tag{font-size:.68rem;color:var(--muted);white-space:nowrap;flex-shrink:0}.db-conv-topic-tag{font-size:.7rem;color:#a78bfa;background:#7c3aed1f;border:1px solid rgba(124,58,237,.2);border-radius:6px;padding:1px 6px;display:flex;align-items:center;gap:4px;white-space:nowrap}.db-desktop-only{display:flex;flex-direction:column}.db-mobile-only{display:none}.db-right-panel{border-left:1px solid var(--border);background:#070310;overflow:hidden;flex-shrink:0}.db-right-panel-inner{width:280px;height:100%;overflow-y:auto;padding:20px 16px;display:flex;flex-direction:column;gap:16px;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.db-right-panel-avatar{display:flex;flex-direction:column;align-items:center;gap:8px;padding-bottom:16px;border-bottom:1px solid var(--border)}.db-right-panel-avatar h3{font-size:1rem;font-weight:700;text-align:center}.db-info-rows{display:flex;flex-direction:column;gap:12px}.db-info-inline{border-top:1px solid var(--border);overflow:hidden}.db-info-inline .db-info-rows{padding:12px 20px}.db-empty-logo{width:64px;height:64px;border-radius:18px;opacity:.25;margin-bottom:4px}.db-mobile-nav{display:none}.db-sidebar-header{padding:18px 16px 14px;border-bottom:1px solid var(--border);flex-shrink:0}.db-brand i{color:#7c3aed}.db-agent-row{display:flex;align-items:center;gap:10px}.avatar-placeholder{border-radius:50%;background:linear-gradient(135deg,#7c3aed,#2563eb);color:#fff;font-weight:700;font-size:.85rem;display:flex;align-items:center;justify-content:center;flex-shrink:0}.db-agent-info{flex:1;min-width:0}.db-agent-info strong{display:block;font-size:.82rem;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.online-toggle{display:inline-flex;align-items:center;gap:5px;font-size:.7rem;font-weight:600;border:none;background:none;cursor:pointer;padding:0;transition:.2s}.online-toggle.online{color:#4ade80}.online-toggle.offline{color:var(--muted)}.online-dot{width:7px;height:7px;border-radius:50%;background:currentColor}.logout-btn{background:none;border:1px solid var(--border);border-radius:8px;color:var(--muted);font-size:.8rem;width:30px;height:30px;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:.2s;flex-shrink:0}.logout-btn:hover{color:#f87171;border-color:#f871714d}.db-conv-list{flex:1;overflow-y:auto;padding:8px;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.db-section-label{display:flex;align-items:center;justify-content:space-between;padding:6px 8px 4px;font-size:.68rem;font-weight:700;letter-spacing:.5px;color:var(--muted);text-transform:uppercase}.db-count{background:#7c3aed;color:#fff;font-size:.65rem;font-weight:800;border-radius:20px;padding:1px 7px}.db-empty{display:flex;flex-direction:column;align-items:center;gap:10px;padding:48px 0;color:var(--muted);font-size:.82rem}.db-empty i{font-size:2rem;opacity:.3}.db-conv-item{display:flex;align-items:center;gap:10px;padding:10px;border-radius:12px;cursor:pointer;transition:.2s;border:1px solid transparent;margin-bottom:2px}.db-conv-item:hover{background:var(--surface)}.db-conv-item.active{background:var(--primary-dim);border-color:#7c3aed40}.db-conv-item.is-waiting .db-conv-avatar{border-color:#fbbf2480}.db-conv-avatar{width:38px;height:38px;border-radius:50%;border:2px solid rgba(255,255,255,.1);background:#ffffff0f;display:flex;align-items:center;justify-content:center;font-size:.9rem;font-weight:700;color:#fff9;flex-shrink:0}.db-conv-avatar.sm{width:32px;height:32px;font-size:.75rem}.db-conv-info{flex:1;min-width:0}.db-conv-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:4px}.db-conv-top strong{font-size:.84rem;font-weight:600}.db-conv-time{font-size:.7rem;color:var(--muted);flex-shrink:0}.db-conv-bottom{display:flex;align-items:center;gap:6px}.db-conv-agent{font-size:.7rem;color:var(--muted)}.db-status-badge{font-size:.66rem;font-weight:700;border-radius:20px;padding:2px 7px;letter-spacing:.2px}.status-waiting{background:#fbbf241f;color:#fbbf24;border:1px solid rgba(251,191,36,.25)}.status-active{background:#4ade801a;color:#4ade80;border:1px solid rgba(74,222,128,.25)}.status-bot{background:#7c3aed1a;color:#a78bfa;border:1px solid rgba(124,58,237,.22)}.status-closed{background:#ffffff0a;color:var(--muted);border:1px solid var(--border)}.db-main{flex:1;display:flex;flex-direction:column;overflow:hidden}.db-main-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;color:var(--muted)}.db-main-empty i{font-size:2.5rem;opacity:.2}.db-main-empty p{font-size:.88rem}.db-chat-header{display:flex;align-items:center;gap:12px;padding:14px 20px;border-bottom:1px solid var(--border);background:#070310;flex-shrink:0}.db-back-btn{display:none;background:none;border:1px solid var(--border);border-radius:8px;color:var(--muted);width:32px;height:32px;align-items:center;justify-content:center;cursor:pointer;font-size:.85rem;transition:.2s;flex-shrink:0}.db-back-btn:hover{color:#fff}.db-chat-header-info{display:flex;align-items:center;gap:10px;flex:1}.db-chat-header-info strong{font-size:.9rem;font-weight:700;margin-right:8px}.db-chat-header-actions{display:flex;align-items:center;gap:8px}.db-claim-btn{display:flex;align-items:center;gap:7px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:10px;color:#fff;font-size:.82rem;font-weight:600;padding:8px 14px;cursor:pointer;transition:.2s}.db-claim-btn:hover{filter:brightness(1.15)}.db-claim-btn.large{font-size:.9rem;padding:11px 22px;border-radius:12px}.db-close-btn{width:32px;height:32px;border-radius:8px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:.2s;font-size:.82rem}.db-close-btn:hover{color:#f87171;border-color:#f871714d}.db-messages{flex:1;overflow-y:auto;padding:20px 24px;display:flex;flex-direction:column;gap:14px;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.db-msg-row{display:flex;align-items:flex-end;gap:8px;max-width:72%}.db-msg-row.incoming{align-self:flex-start}.db-msg-row.outgoing{align-self:flex-end;flex-direction:row-reverse}.db-msg-avatar-sm{flex-shrink:0;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:.9rem}.db-msg-user-dot{width:26px;height:26px;border-radius:50%;background:#7c3aed2e;border:1px solid rgba(124,58,237,.3);color:#c4b5fd;font-size:.72rem;font-weight:700;display:flex;align-items:center;justify-content:center}.db-msg-content{display:flex;flex-direction:column;gap:3px;min-width:0}.db-msg-meta{display:flex;align-items:center;gap:6px;margin-bottom:3px}.db-msg-row.outgoing .db-msg-meta{justify-content:flex-end}.db-msg-sender{font-size:.7rem;font-weight:600;color:var(--muted)}.db-msg-time{font-size:.65rem;color:#fff3}.db-msg-bubble{padding:9px 13px;border-radius:14px;font-size:.87rem;line-height:1.55;word-break:break-word;max-width:100%}.db-msg-bubble.in{background:var(--surface);border:1px solid var(--border);color:#ffffffd9;border-bottom-left-radius:4px}.db-msg-bubble.out{background:linear-gradient(135deg,#2563eb40,#7c3aed33);border:1px solid rgba(37,99,235,.3);color:#bfdbfe;border-bottom-right-radius:4px}.db-online-team{display:flex;align-items:center;gap:6px;padding:8px 16px;border-bottom:1px solid var(--border);flex-shrink:0}.db-online-label{font-size:.68rem;font-weight:700;color:#4ade80;letter-spacing:.5px;text-transform:uppercase;margin-right:2px}.db-online-agent{position:relative;flex-shrink:0}.db-online-dot-sm{position:absolute;bottom:0;right:0;width:8px;height:8px;border-radius:50%;background:#4ade80;border:1.5px solid #07000e}.db-conv-delete{flex-shrink:0;width:28px;height:28px;border-radius:6px;border:none;background:none;color:#fff3;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.78rem;transition:.2s;opacity:0}.db-conv-item:hover .db-conv-delete{opacity:1}.db-conv-delete:hover{color:#f87171;background:#f871711a}.db-locked-badge{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:8px;background:#ffffff0a;border:1px solid rgba(255,255,255,.08);color:var(--muted);font-size:.78rem;font-weight:600}.db-reply-bar{display:flex;gap:10px;padding:14px 20px;border-top:1px solid var(--border);flex-shrink:0;background:#070310}.db-reply-input{flex:1;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:10px 16px;color:#fff;font-size:.87rem;outline:none;transition:.2s;font-family:Inter,sans-serif}.db-reply-input:focus{border-color:#7c3aed66;background:var(--primary-dim)}.db-reply-input::placeholder{color:var(--muted)}.db-send-btn{display:flex;align-items:center;gap:7px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:12px;color:#fff;font-size:.84rem;font-weight:600;padding:0 18px;cursor:pointer;transition:.2s;flex-shrink:0}.db-send-btn:hover:not(:disabled){filter:brightness(1.15)}.db-send-btn:disabled{opacity:.4;cursor:default}.db-claim-bar{padding:14px 20px;border-top:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;gap:12px;background:#070310;flex-shrink:0}.db-claim-bar p{font-size:.82rem;color:var(--muted)}.db-claim-bar.muted p{font-size:.82rem}.login-page{min-height:100%;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(ellipse at top left,rgba(124,58,237,.12),transparent 60%)}.login-card{width:100%;max-width:400px;background:#ffffff05;border:1px solid var(--border);border-radius:22px;padding:40px 36px;text-align:center}.login-logo{width:56px;height:56px;border-radius:16px;background:linear-gradient(135deg,#7c3aed,#2563eb);display:flex;align-items:center;justify-content:center;font-size:1.5rem;color:#fff;margin:0 auto 18px;box-shadow:0 8px 24px #7c3aed59}.login-title{font-family:Rajdhani,sans-serif;font-size:1.7rem;font-weight:800;margin-bottom:4px}.login-sub{font-size:.82rem;color:var(--muted);margin-bottom:28px}.login-form{text-align:left;display:flex;flex-direction:column;gap:14px}.login-field{display:flex;flex-direction:column;gap:6px}.login-field label{font-size:.78rem;font-weight:600;color:var(--muted)}.login-field input{background:#ffffff0a;border:1px solid var(--border);border-radius:12px;padding:11px 14px;color:#fff;font-size:.87rem;outline:none;transition:.2s;font-family:Inter,sans-serif}.login-field input:focus{border-color:#7c3aed73;background:var(--primary-dim)}.login-field input::placeholder{color:#ffffff2e}.login-error{font-size:.8rem;color:#f87171;background:#f8717114;border:1px solid rgba(248,113,113,.2);border-radius:8px;padding:8px 12px}.login-btn{display:flex;align-items:center;justify-content:center;gap:8px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:12px;color:#fff;font-size:.9rem;font-weight:600;padding:12px;cursor:pointer;transition:.2s;margin-top:4px}.login-btn:hover:not(:disabled){filter:brightness(1.12)}.login-btn:disabled{opacity:.6;cursor:default}.login-pw-wrap{position:relative}.login-pw-wrap input{width:100%;background:#ffffff0a;border:1px solid var(--border);border-radius:10px;padding:10px 42px 10px 14px;color:#fff;font-size:.87rem;outline:none;transition:.2s;font-family:Inter,sans-serif}.login-pw-wrap input:focus{border-color:#7c3aed73;background:var(--primary-dim)}.login-pw-wrap input::placeholder{color:#ffffff2e}.login-pw-toggle{position:absolute;right:12px;top:50%;transform:translateY(-50%);background:none;border:none;color:var(--muted);cursor:pointer;font-size:.85rem;padding:4px;transition:.15s}.login-pw-toggle:hover{color:#fff}.login-options-row{display:flex;align-items:center;justify-content:space-between;gap:10px}.login-remember{display:flex;align-items:center;gap:7px;font-size:.78rem;color:var(--muted);cursor:pointer}.login-remember input[type=checkbox]{accent-color:var(--primary);cursor:pointer}.login-link-btn{background:none;border:none;color:#7c3aedcc;font-size:.78rem;cursor:pointer;padding:0;transition:.15s}.login-link-btn:hover{color:#c4b5fd}.login-forgot-msg{display:flex;flex-direction:column;align-items:center;gap:14px;text-align:center;padding:8px 0}.login-forgot-msg i{font-size:1.6rem;color:#7c3aedb3}.login-forgot-msg p{font-size:.87rem;color:var(--muted);line-height:1.6;max-width:260px}.btn-spinner{width:18px;height:18px;border:2px solid rgba(255,255,255,.3);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}.db-chat-header{position:relative;flex-wrap:wrap}.db-transfer-dropdown{position:absolute;top:calc(100% + 6px);right:12px;z-index:200;background:#0f0920;border:1px solid rgba(255,255,255,.1);border-radius:14px;padding:12px;min-width:220px;box-shadow:0 16px 40px #0009;display:flex;flex-direction:column;gap:6px}.db-transfer-title{font-size:.78rem;font-weight:700;color:var(--muted);padding-bottom:6px;border-bottom:1px solid var(--border);margin-bottom:4px;display:flex;align-items:center;gap:6px}.db-transfer-agent{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:10px;background:none;border:1px solid var(--border);color:#fff;cursor:pointer;font-size:.85rem;font-weight:500;transition:.2s}.db-transfer-agent:hover{background:#7c3aed1f;border-color:#7c3aed4d}.db-transfer-online-dot{width:8px;height:8px;border-radius:50%;background:#4ade80;margin-left:auto}.db-transfer-empty{font-size:.8rem;color:var(--muted);padding:4px 8px}.db-transfer-cancel{background:none;border:none;color:var(--muted);cursor:pointer;font-size:.78rem;padding:6px;border-radius:6px;transition:.15s}.db-transfer-cancel:hover{color:#fff;background:#ffffff0d}.db-info-panel{border-bottom:1px solid var(--border);padding:12px 20px;background:#ffffff05;display:flex;flex-direction:column;gap:8px;flex-shrink:0;overflow:hidden}.db-info-row{display:flex;align-items:flex-start;gap:10px;font-size:.82rem}.db-info-row i{color:var(--primary);width:14px;margin-top:3px;flex-shrink:0}.db-info-row div{display:flex;flex-direction:column;gap:1px}.db-info-row span{color:var(--muted);font-size:.7rem}.db-info-row strong{color:#fff;font-weight:600}.db-info-row a{color:#93c5fd;text-decoration:none}.db-info-row a:hover{text-decoration:underline}.db-note-area{border-top:1px solid rgba(251,191,36,.15);background:#fbbf240a;overflow:hidden;flex-shrink:0}.db-note-form{display:flex;gap:8px;padding:10px 14px}.db-note-input{flex:1;background:#fbbf240f;border:1px solid rgba(251,191,36,.2);border-radius:10px;padding:8px 12px;color:#fde68a;font-size:.83rem;outline:none;font-family:Inter,sans-serif}.db-note-input::placeholder{color:#fbbf2459}.db-note-btn{padding:8px 14px;border-radius:10px;border:1px solid rgba(251,191,36,.25);background:#fbbf241a;color:#fde68a;font-size:.8rem;font-weight:600;cursor:pointer;display:flex;align-items:center;gap:5px;transition:.2s}.db-note-btn:hover:not(:disabled){background:#fbbf242e}.db-note-btn:disabled{opacity:.4;cursor:default}.db-note-msg{display:flex;align-items:flex-start;gap:8px;margin:6px 20px;padding:8px 12px;border-radius:10px;background:#fbbf2412;border:1px dashed rgba(251,191,36,.2);font-size:.8rem}.db-note-msg i{color:#fde68a;flex-shrink:0;margin-top:2px}.db-note-content{display:flex;flex-direction:column;gap:2px;flex:1}.db-note-author{font-size:.68rem;color:#fde68a99;font-weight:600}.db-note-content span:last-child{color:#fde68a;line-height:1.5}.db-system-msg{text-align:center;font-size:.72rem;color:var(--muted);padding:6px 20px;display:flex;align-items:center;justify-content:center;gap:6px}.db-system-msg i{color:#7c3aed99}.icon-btn.active{background:#7c3aed2e;color:#c4b5fd}.db-tabs{display:flex;gap:2px;padding:10px 8px 0;flex-shrink:0;border-bottom:1px solid var(--border)}.db-tabs button{flex:1;background:none;border:none;border-bottom:2px solid transparent;color:var(--muted);font-size:.73rem;font-weight:600;padding:7px 4px 8px;cursor:pointer;transition:.2s;display:flex;align-items:center;justify-content:center;gap:5px;font-family:Inter,sans-serif}.db-tabs button:hover{color:#ffffffb3}.db-tabs button.active{color:#fff;border-bottom-color:#7c3aed}.tab-badge{background:#7c3aed;color:#fff;font-size:.58rem;font-weight:800;border-radius:20px;padding:1px 5px;min-width:16px;text-align:center}.tab-badge.warn{background:#d97706}.db-tab-badge{background:#7c3aed;color:#fff;font-size:.58rem;font-weight:800;border-radius:20px;padding:1px 5px}.db-tab-badge.yellow{background:#d97706}.db-conv-avatar-wrap{position:relative;flex-shrink:0}.unread-dot{position:absolute;top:-2px;right:-2px;background:#7c3aed;color:#fff;font-size:.55rem;font-weight:800;border-radius:50%;width:16px;height:16px;display:flex;align-items:center;justify-content:center;border:2px solid #070310}.db-conv-item.selected{background:var(--primary-dim);border-color:#7c3aed40}.db-chat-meta{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:3px}.db-assigned{display:flex;align-items:center;gap:5px;font-size:.72rem;color:var(--muted)}.db-chat-since{font-size:.7rem;color:#fff3}.db-end-btn{display:flex;align-items:center;gap:6px;background:none;border:1px solid rgba(248,113,113,.3);border-radius:9px;color:#f87171;font-size:.78rem;font-weight:600;padding:7px 12px;cursor:pointer;transition:.2s}.db-end-btn:hover{background:#f871711a}.qr-toggle-btn{width:38px;height:38px;border-radius:10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.85rem;transition:.2s;flex-shrink:0}.qr-toggle-btn:hover{color:#a78bfa;border-color:#7c3aed4d}.qr-toggle-btn.active{color:#a78bfa;border-color:#7c3aed80;background:var(--primary-dim)}.db-msg-header{display:flex;align-items:center;gap:8px;margin-bottom:5px}.db-msg-sender{font-size:.72rem;font-weight:600;color:var(--muted)}.db-msg-time{font-size:.68rem;color:#fff3}.icon-btn{width:32px;height:32px;border-radius:8px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:.2s;font-size:.82rem;flex-shrink:0}.icon-btn:hover{color:#fff;background:var(--surface)}.icon-btn.active{color:#a78bfa;border-color:#7c3aed66;background:var(--primary-dim)}.icon-btn.danger:hover{color:#f87171;border-color:#f871714d;background:none}.db-input-area{flex-shrink:0;background:#070310;border-top:1px solid var(--border)}.db-input-row{display:flex;gap:8px;padding:12px 16px;align-items:flex-end}.db-input-row textarea{flex:1;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:10px 14px;color:#fff;font-size:.87rem;outline:none;transition:.2s;font-family:Inter,sans-serif;resize:none;min-height:42px;max-height:120px;line-height:1.5}.db-input-row textarea:focus{border-color:#7c3aed66;background:var(--primary-dim)}.db-input-row textarea::placeholder{color:var(--muted)}.qr-panel{padding:10px 16px 14px;border-top:1px solid var(--border);display:flex;flex-wrap:wrap;gap:6px;max-height:130px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.qr-chip{background:var(--primary-dim);border:1px solid rgba(124,58,237,.3);border-radius:20px;color:#c4b5fd;font-size:.75rem;font-weight:600;padding:5px 12px;cursor:pointer;transition:.15s;white-space:nowrap;max-width:200px;overflow:hidden;text-overflow:ellipsis}.qr-chip:hover{background:#7c3aed40;color:#fff}.db-date-divider{display:flex;align-items:center;gap:10px;padding:4px 0;align-self:stretch}.db-date-divider:before,.db-date-divider:after{content:"";flex:1;height:1px;background:var(--border)}.db-date-divider span{font-size:.68rem;color:#ffffff40;font-weight:600;white-space:nowrap}.settings-page{display:flex;flex-direction:column;height:100%;overflow:hidden}.settings-header{display:flex;align-items:center;gap:14px;padding:16px 24px;border-bottom:1px solid var(--border);background:#070310;flex-shrink:0}.settings-header h1{font-family:Rajdhani,sans-serif;font-size:1.2rem;font-weight:800;display:flex;align-items:center;gap:8px;color:#fff}.settings-header h1 i{color:#7c3aed}.settings-back{display:flex;align-items:center;gap:7px;background:none;border:1px solid var(--border);border-radius:9px;color:var(--muted);font-size:.8rem;font-weight:600;padding:7px 12px;cursor:pointer;transition:.2s}.settings-back:hover{color:#fff;border-color:#fff3}.settings-body{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:20px;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.settings-card{background:#ffffff05;border:1px solid var(--border);border-radius:18px;padding:22px 24px}.settings-section-title{font-size:.88rem;font-weight:700;margin-bottom:18px;display:flex;align-items:center;gap:8px;color:#fff}.settings-section-title i{color:#7c3aed}.settings-desc{font-size:.8rem;color:var(--muted);margin-bottom:14px;margin-top:-10px}.avatar-upload-row{display:flex;align-items:center;gap:18px;margin-bottom:20px}.avatar-upload-preview{width:72px;height:72px;border-radius:50%;border:2px solid rgba(124,58,237,.4);cursor:pointer;position:relative;overflow:hidden;flex-shrink:0;background:#ffffff0f}.avatar-upload-preview img{width:100%;height:100%;object-fit:cover}.avatar-placeholder-lg{width:100%;height:100%;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#7c3aed,#2563eb);font-size:1.4rem;font-weight:700;color:#fff}.avatar-upload-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;opacity:0;transition:.2s;color:#fff;font-size:1.2rem}.avatar-upload-preview:hover .avatar-upload-overlay{opacity:1}.avatar-upload-info p{font-size:.85rem;font-weight:600;margin-bottom:3px}.avatar-upload-info span{font-size:.76rem;color:var(--muted);display:block;margin-bottom:10px}.settings-field{display:flex;flex-direction:column;gap:6px;margin-bottom:14px}.settings-field label{font-size:.78rem;font-weight:600;color:var(--muted)}.settings-field input{background:#ffffff0a;border:1px solid var(--border);border-radius:12px;padding:10px 14px;color:#fff;font-size:.87rem;outline:none;transition:.2s;font-family:Inter,sans-serif}.settings-field input:focus{border-color:#7c3aed73;background:var(--primary-dim)}.settings-field input::placeholder{color:#ffffff2e}.settings-save-row{display:flex;align-items:center;gap:12px;margin-top:4px}.save-msg{font-size:.8rem;font-weight:600}.save-msg.ok{color:#4ade80}.save-msg.err{color:#f87171}.settings-toggle-row{display:flex;align-items:center;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--border);gap:12px}.settings-toggle-row:last-of-type{border-bottom:none}.settings-toggle-info{flex:1}.settings-toggle-info strong{display:block;font-size:.85rem;font-weight:600;margin-bottom:2px}.settings-toggle-info span{font-size:.76rem;color:var(--muted)}.settings-toggle-right{display:flex;align-items:center;gap:10px;flex-shrink:0}.perm-denied{font-size:.75rem;color:#f87171;font-weight:600}.preview-btn{width:28px;height:28px;border-radius:7px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.7rem;transition:.2s}.preview-btn:hover{color:#a78bfa;border-color:#7c3aed66}.toggle-switch{position:relative;display:inline-block;width:42px;height:24px;flex-shrink:0}.toggle-switch input{opacity:0;width:0;height:0}.toggle-slider{position:absolute;top:0;right:0;bottom:0;left:0;background:#ffffff1a;border-radius:24px;transition:.25s;cursor:pointer;border:1px solid var(--border)}.toggle-slider:before{content:"";position:absolute;left:3px;top:50%;transform:translateY(-50%);width:16px;height:16px;border-radius:50%;background:#ffffff80;transition:.25s}.toggle-switch input:checked+.toggle-slider{background:#7c3aed;border-color:#7c3aed80}.toggle-switch input:checked+.toggle-slider:before{left:calc(100% - 19px);background:#fff}.settings-info-box{display:flex;gap:12px;background:#7c3aed12;border:1px solid rgba(124,58,237,.18);border-radius:12px;padding:14px 16px;margin:14px 0;font-size:.8rem;color:var(--muted);line-height:1.6}.settings-info-box>i{color:#7c3aed;font-size:1rem;margin-top:2px;flex-shrink:0}.settings-info-box strong{color:#fff;display:block;margin-bottom:4px;font-size:.82rem}.settings-info-box code{background:#ffffff14;border-radius:5px;padding:1px 6px;font-family:monospace;font-size:.78rem;color:#c4b5fd}.qr-list{display:flex;flex-direction:column;gap:6px;margin-bottom:20px}.qr-item{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:12px 14px;display:flex;align-items:flex-start;gap:10px;overflow:hidden}.qr-item-content{flex:1;min-width:0}.qr-item-content strong{display:block;font-size:.82rem;font-weight:700;margin-bottom:3px}.qr-item-content p{font-size:.78rem;color:var(--muted);line-height:1.4;word-break:break-word}.qr-item-actions{display:flex;gap:4px;flex-shrink:0}.qr-item-actions button{width:28px;height:28px;border-radius:7px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.75rem;transition:.2s}.qr-item-actions button:hover{color:#fff;background:var(--surface)}.qr-item-actions button.del:hover{color:#f87171;border-color:#f871714d}.qr-edit-form{flex:1;display:flex;flex-direction:column;gap:7px}.qr-input-sm,.qr-input{background:#ffffff0a;border:1px solid var(--border);border-radius:9px;padding:8px 12px;color:#fff;font-size:.82rem;outline:none;transition:.2s;font-family:Inter,sans-serif;width:100%}.qr-input-sm:focus,.qr-input:focus{border-color:#7c3aed66}.qr-textarea{background:#ffffff0a;border:1px solid var(--border);border-radius:9px;padding:8px 12px;color:#fff;font-size:.82rem;outline:none;transition:.2s;font-family:Inter,sans-serif;resize:vertical;width:100%;line-height:1.5}.qr-textarea:focus{border-color:#7c3aed66}.qr-edit-actions{display:flex;gap:6px}.qr-add-form{border-top:1px solid var(--border);padding-top:16px;display:flex;flex-direction:column;gap:8px}.qr-add-form h3{font-size:.82rem;font-weight:700;color:var(--muted);margin-bottom:2px}.btn-primary{display:inline-flex;align-items:center;gap:7px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:11px;color:#fff;font-size:.85rem;font-weight:600;padding:10px 18px;cursor:pointer;transition:.2s}.btn-primary:hover:not(:disabled){filter:brightness(1.12)}.btn-primary:disabled{opacity:.5;cursor:default}.btn-secondary{display:inline-flex;align-items:center;gap:7px;background:none;border:1px solid var(--border);border-radius:11px;color:var(--muted);font-size:.85rem;font-weight:600;padding:10px 18px;cursor:pointer;transition:.2s}.btn-secondary:hover{color:#fff;border-color:#ffffff40}.btn-primary-sm{display:inline-flex;align-items:center;gap:6px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:8px;color:#fff;font-size:.78rem;font-weight:600;padding:7px 13px;cursor:pointer;transition:.2s}.btn-primary-sm:hover{filter:brightness(1.12)}.btn-secondary-sm{display:inline-flex;align-items:center;gap:6px;background:none;border:1px solid var(--border);border-radius:8px;color:var(--muted);font-size:.78rem;font-weight:600;padding:7px 13px;cursor:pointer;transition:.2s}.btn-secondary-sm:hover{color:#fff;border-color:#ffffff40}.btn-ghost-sm{display:inline-flex;align-items:center;gap:6px;background:none;border:none;border-radius:8px;color:var(--muted);font-size:.78rem;font-weight:600;padding:7px 10px;cursor:pointer;transition:.2s}.btn-ghost-sm:hover{color:#fff;background:var(--surface)}.push-section{border-top:1px solid var(--border);padding-top:18px}.push-section-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:14px}.push-section-header strong{display:block;font-size:.88rem;font-weight:700;margin-bottom:4px}.push-section-header p{font-size:.78rem;color:var(--muted);line-height:1.5;max-width:380px}.push-badge{font-size:.72rem;font-weight:700;border-radius:20px;padding:3px 10px;white-space:nowrap;flex-shrink:0;display:flex;align-items:center;gap:5px}.push-badge.on{background:#4ade801a;color:#4ade80;border:1px solid rgba(74,222,128,.25)}.push-badge.off{background:#ffffff0a;color:var(--muted);border:1px solid var(--border)}.push-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#4ade800f;border:1px solid rgba(74,222,128,.15);border-radius:12px;padding:12px 16px}.push-active-info{display:flex;align-items:center;gap:10px;font-size:.82rem;color:#ffffffb3}.push-active-info i{color:#4ade80}.btn-push-activate{display:flex;align-items:center;justify-content:center;gap:8px;width:100%;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:12px;color:#fff;font-size:.9rem;font-weight:600;padding:12px 20px;cursor:pointer;transition:.2s;font-family:Inter,sans-serif}.btn-push-activate:hover:not(:disabled){filter:brightness(1.12)}.btn-push-activate:disabled{opacity:.6;cursor:default}.push-msg{font-size:.8rem;color:var(--muted);margin-top:10px}.push-msg.ok{color:#4ade80}.push-unsupported{font-size:.8rem;color:var(--muted);font-style:italic}.install-prompt{position:fixed;bottom:20px;left:50%;transform:translate(-50%);width:calc(100% - 32px);max-width:440px;background:#12082a;border:1px solid rgba(124,58,237,.35);border-radius:18px;padding:16px;display:flex;align-items:center;gap:12px;z-index:9999;box-shadow:0 8px 40px #0009,0 0 0 1px #7c3aed26}.install-prompt-icon img{width:52px;height:52px;border-radius:13px;flex-shrink:0}.install-prompt-body{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.install-prompt-body strong{font-size:.9rem;font-weight:700;color:#fff}.install-prompt-body span{font-size:.78rem;color:#fff9;line-height:1.4}.install-prompt-body em{font-style:normal;color:#a78bfa;font-weight:600}.install-share-icon{display:inline-flex;align-items:center;background:#ffffff1a;border-radius:5px;padding:1px 5px;font-size:.72rem;color:#a78bfa}.install-prompt-actions{display:flex;flex-direction:column;gap:6px;flex-shrink:0}.install-btn-primary{background:linear-gradient(135deg,#7c3aed,#5b21b6);color:#fff;border:none;border-radius:10px;padding:8px 14px;font-size:.78rem;font-weight:700;cursor:pointer;white-space:nowrap;display:flex;align-items:center;gap:6px;transition:.2s}.install-btn-primary:hover{filter:brightness(1.15)}.install-btn-dismiss{background:none;border:1px solid var(--border);border-radius:10px;color:var(--muted);font-size:.75rem;padding:6px 14px;cursor:pointer;transition:.2s;white-space:nowrap}.install-btn-dismiss:hover{border-color:#fff3;color:#fff}@media (max-width: 700px){.db-root{flex-direction:column;padding-bottom:64px}.db-sidebar{width:100%;min-width:100%;border-right:none;border-bottom:1px solid var(--border)}.db-main{position:fixed;top:0;right:0;bottom:0;left:0;z-index:20;background:#05000a;padding-bottom:64px}.db-right-panel{display:none!important}.db-back-btn{display:flex}.mobile-hidden,.mobile-hidden-main{display:none}.db-desktop-only{display:none!important}.db-mobile-only{display:flex!important;flex-direction:column}.db-mobile-nav{display:flex;position:fixed;bottom:0;left:0;right:0;z-index:30;background:#05020ef7;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-top:1px solid rgba(255,255,255,.06);height:62px;align-items:center;padding:0 8px env(safe-area-inset-bottom);gap:2px}.db-mobile-nav button{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;background:none;border:none;color:#ffffff4d;font-size:.58rem;font-weight:700;letter-spacing:.3px;text-transform:uppercase;cursor:pointer;transition:color .15s;border-radius:12px;padding:8px 4px;position:relative}.db-mobile-nav button i{font-size:1.15rem;transition:color .15s}.db-mobile-nav button.active,.db-mobile-nav button.active i{color:#a78bfa}.db-mobile-nav button.active:before{content:"";position:absolute;top:4px;left:50%;transform:translate(-50%);width:28px;height:3px;background:#7c3aed;border-radius:2px}.db-nav-icon-wrap{position:relative;display:flex;align-items:center;justify-content:center}.db-nav-badge{position:absolute;top:-5px;right:-9px;background:#7c3aed;color:#fff;font-size:.56rem;font-weight:800;border-radius:20px;padding:1px 5px;min-width:16px;text-align:center;border:2px solid rgba(5,2,14,.97)}.db-nav-badge.warn{background:#d97706}.db-chat-header{padding:10px 14px;gap:10px;border-bottom:1px solid rgba(255,255,255,.05)}.db-end-btn span{display:none}.db-end-btn{width:34px;height:34px;padding:0;border-radius:10px;justify-content:center}.db-end-btn i{font-size:.9rem;margin:0}.db-messages{padding:14px 12px;gap:10px}.db-bubble{max-width:86%;font-size:.88rem;padding:10px 13px;border-radius:16px}.db-bubble.agent{border-bottom-left-radius:6px}.db-bubble.customer{border-bottom-right-radius:6px}.db-msg-meta{font-size:.65rem;gap:5px}.db-reply-bar{padding:10px 12px;gap:8px;background:#05020ef7;-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-top:1px solid rgba(255,255,255,.06)}.db-reply-input{font-size:.93rem;padding:10px 14px;border-radius:22px}.db-send-btn{width:42px;height:42px;padding:0;border-radius:50%;flex-shrink:0;justify-content:center;font-size:0}.db-send-btn i{font-size:.9rem;margin:0}.db-conv-item{padding:12px 14px;gap:12px}.db-conv-avatar{width:42px;height:42px;border-radius:13px;font-size:1rem}.db-conv-name{font-size:.88rem}.db-conv-preview{font-size:.77rem}.db-conv-time{font-size:.68rem}.settings-body{padding:14px}.settings-card{padding:16px 14px}.st2-layout{flex-direction:column;height:auto}.st2-sidebar{width:100%;flex-direction:row;flex-wrap:wrap;border-right:none;border-bottom:1px solid var(--border);padding:10px;gap:6px;height:auto;min-height:auto}.st2-nav-item{flex:1;min-width:80px;justify-content:center;padding:10px 8px;gap:6px;border-radius:10px;font-size:.73rem;text-align:center}.st2-nav-item i{font-size:1rem}.st2-content{padding:16px}.st2-card{padding:16px 14px}}@media (max-width: 1000px) and (min-width: 701px){:root{--sidebar-w: 260px}.db-right-panel{display:none!important}.db-info-inline{display:block!important}}.db-nav-rail{width:72px;min-width:72px;background:#040009;border-right:1px solid var(--border);display:flex;flex-direction:column;align-items:center;padding:0;z-index:10;flex-shrink:0}.db-rail-logo{width:72px;height:64px;display:flex;align-items:center;justify-content:center;flex-shrink:0;border-bottom:1px solid var(--border)}.db-rail-logo img{width:38px;height:38px;border-radius:10px}.db-rail-items{flex:1;display:flex;flex-direction:column;align-items:center;padding:8px 0;gap:2px;width:100%}.db-rail-bottom{display:flex;flex-direction:column;align-items:center;padding:8px 0 12px;gap:2px;width:100%;border-top:1px solid var(--border)}.db-rail-agent{position:relative;width:48px;height:48px;display:flex;align-items:center;justify-content:center;cursor:pointer;border-radius:14px;transition:.15s;margin-bottom:2px}.db-rail-agent:hover{background:#ffffff0d}.db-rail-status{position:absolute;bottom:6px;right:6px;width:9px;height:9px;border-radius:50%;background:var(--muted);border:2px solid #040009;transition:.2s}.db-rail-status.online{background:#4ade80}.db-nav-btn{width:56px;height:52px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;background:none;border:none;border-radius:14px;color:var(--muted);cursor:pointer;transition:.15s;padding:0;font-size:0;font-family:Inter,sans-serif}.db-nav-btn:hover{background:#ffffff0d;color:#ffffffb3}.db-nav-btn.active{background:var(--primary-dim);color:#a78bfa}.db-nav-btn.active .db-nav-btn-icon i{color:#7c3aed}.db-nav-btn.danger:hover{background:#f8717114;color:#f87171}.db-nav-btn-icon{position:relative;display:flex;align-items:center;justify-content:center;width:28px;height:24px}.db-nav-btn-icon i{font-size:1.05rem}.db-nav-btn>span{font-size:.56rem;font-weight:600;letter-spacing:.2px;color:inherit;white-space:nowrap}.db-nav-btn .db-nav-badge{position:absolute;top:-5px;right:-8px;background:#7c3aed;color:#fff;font-size:.55rem;font-weight:800;border-radius:20px;padding:1px 4px;min-width:15px;text-align:center;border:1.5px solid #040009}.db-panel{width:280px;min-width:280px;border-right:1px solid var(--border);background:#070310;display:flex;flex-direction:column;overflow:hidden;flex-shrink:0}.db-panel-content{display:flex;flex-direction:column;height:100%;overflow:hidden}.db-panel-header{padding:14px 16px 10px;border-bottom:1px solid var(--border);flex-shrink:0}.db-panel-header h2{font-family:Rajdhani,sans-serif;font-size:1.05rem;font-weight:800;color:#fff;margin-bottom:6px}.db-panel-sub{font-size:.74rem;color:var(--muted);margin-top:2px}.db-stats-row{display:flex;gap:6px;flex-wrap:wrap}.db-stat-chip{font-size:.68rem;font-weight:700;border-radius:20px;padding:2px 8px;border:1px solid transparent}.db-stat-chip.waiting{background:#ffffff0f;color:#fff9;border-color:#ffffff1a}.db-stat-chip.active-chip{background:#fbbf241a;color:#fbbf24;border-color:#fbbf2440}.db-panel-list{flex:1;overflow-y:auto;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.06) transparent}.db-panel-empty{display:flex;flex-direction:column;align-items:center;gap:10px;padding:48px 16px;color:var(--muted);font-size:.82rem}.db-panel-empty i{font-size:2rem;opacity:.25}.db-section-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}.db-section-dot.waiting{background:#ffffffb3}.db-section-dot.active{background:#fbbf24}.db-section-dot.closed{background:#f87171}.db-section-icon{font-size:.68rem!important;width:14px;opacity:.6}.db-section-title{flex:1}.db-section-badge.waiting{background:#ffffff0f;color:#fff9;border-color:#ffffff1f}.db-section-badge.active{background:#fbbf241f;color:#fbbf24;border-color:#fbbf2440}.db-section-badge.closed{background:#f871711a;color:#f87171;border-color:#f8717138}.db-conv-av-wrap{position:relative;flex-shrink:0}.db-conv-av{width:38px;height:38px;border-radius:50%;border:2px solid rgba(255,255,255,.1);background:#ffffff0f;display:flex;align-items:center;justify-content:center;font-size:.88rem;font-weight:700;color:#fff9}.db-conv-av.accent-waiting{border-color:#ffffff59;background:#ffffff0f;color:#fffc}.db-conv-av.accent-active{border-color:#fbbf248c;background:#fbbf2414;color:#fbbf24}.db-conv-av.accent-closed{border-color:#f8717166;background:#f871710f;color:#f87171}.db-conv-unread{position:absolute;top:-3px;right:-3px;background:#7c3aed;color:#fff;font-size:.54rem;font-weight:800;border-radius:50%;width:15px;height:15px;display:flex;align-items:center;justify-content:center;border:1.5px solid #070310}.db-conv-row1{display:flex;align-items:center;justify-content:space-between;margin-bottom:3px}.db-conv-row1 strong{font-size:.84rem;font-weight:600}.db-conv-row2{display:flex;align-items:center;gap:5px}.db-conv-sub{font-size:.72rem;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.db-conv-sub i{margin-right:3px;font-size:.62rem}.db-conv-del{flex-shrink:0;width:26px;height:26px;border-radius:6px;border:none;background:none;color:#ffffff2e;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.75rem;transition:.15s;opacity:0}.db-conv-item:hover .db-conv-del{opacity:1}.db-conv-del:hover{color:#f87171;background:#f8717114}.db-conv-item.accent-waiting{border-left:3px solid rgba(255,255,255,.25)}.db-conv-item.accent-active{border-left:3px solid rgba(251,191,36,.55)}.db-conv-item.accent-closed{border-left:3px solid rgba(248,113,113,.35);opacity:.75}.db-conv-item.accent-closed:hover{opacity:1}.db-conv-status-chip{font-size:.66rem;font-weight:700;border-radius:20px;padding:2px 8px;border:1px solid transparent}.db-conv-status-chip.waiting{background:#ffffff0f;color:#fff9;border-color:#ffffff1f}.db-conv-status-chip.active{background:#fbbf241a;color:#fbbf24;border-color:#fbbf2440}.db-conv-status-chip.closed{background:#f8717114;color:#f87171;border-color:#f871712e}.db-info-inline-inner{display:flex;flex-wrap:wrap;gap:6px;padding:10px 16px}.db-info-chip{display:inline-flex;align-items:center;gap:5px;background:#ffffff0a;border:1px solid var(--border);border-radius:8px;padding:4px 10px;font-size:.75rem;color:#ffffffa6}.db-info-chip i{color:#7c3aed;font-size:.68rem}.db-info-chip a{color:#93c5fd;text-decoration:none}.db-info-chip a:hover{text-decoration:underline}.db-team-item{width:100%;display:flex;align-items:center;gap:10px;padding:10px 14px;background:none;border:none;border-bottom:1px solid var(--border);color:#fff;cursor:pointer;transition:.15s;text-align:left;font-family:Inter,sans-serif}.db-team-item:hover{background:var(--surface)}.db-team-item.selected{background:var(--primary-dim);border-left:3px solid #7c3aed}.db-team-av-wrap{position:relative;flex-shrink:0}.db-team-info{flex:1;min-width:0}.db-team-info strong{display:block;font-size:.84rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:2px}.db-team-info span{font-size:.7rem}.text-online{color:#4ade80}.text-offline{color:var(--muted)}.db-team-unread{background:#7c3aed;color:#fff;font-size:.58rem;font-weight:800;border-radius:20px;padding:2px 6px;min-width:18px;text-align:center;flex-shrink:0}.db-online-dot-sm{position:absolute;bottom:0;right:0;width:10px;height:10px;border-radius:50%;background:var(--muted);border:2px solid #070310;transition:.2s}.db-online-dot-sm.online{background:#4ade80}.db-contacts-section-lbl{font-size:.66rem;font-weight:700;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);padding:10px 14px 4px}.db-contact-item{display:flex;align-items:center;border-bottom:1px solid var(--border);transition:.15s}.db-contact-item:hover{background:var(--surface)}.db-contact-item.selected{background:var(--primary-dim);border-left:3px solid #7c3aed}.db-contact-main{flex:1;display:flex;align-items:center;gap:10px;padding:10px 14px;background:none;border:none;color:#fff;cursor:pointer;text-align:left;font-family:Inter,sans-serif;min-width:0}.db-contact-chat-icon{width:36px;height:36px;margin-right:8px;border-radius:10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.85rem;transition:.2s;flex-shrink:0}.db-contact-chat-icon:hover{color:#a78bfa;border-color:#7c3aed59;background:var(--primary-dim)}.db-contact-card{margin:6px 12px 10px;background:#ffffff08;border:1px solid rgba(124,58,237,.2);border-radius:14px;padding:16px;display:flex;flex-direction:column;align-items:center;gap:8px;position:relative}.db-contact-card-close{position:absolute;top:8px;right:8px;width:26px;height:26px;border-radius:6px;border:none;background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.72rem;transition:.15s}.db-contact-card-close:hover{color:#fff;background:var(--surface)}.db-contact-card h3{font-size:.92rem;font-weight:700;margin:0}.db-contact-status-badge{font-size:.68rem;font-weight:700;border-radius:20px;padding:2px 10px;border:1px solid transparent}.db-contact-status-badge.online{background:#4ade801a;color:#4ade80;border-color:#4ade8040}.db-contact-status-badge.offline{background:#ffffff0a;color:var(--muted);border-color:var(--border)}.db-contact-chat-btn{display:flex;align-items:center;gap:7px;background:linear-gradient(135deg,#7c3aed,#2563eb);border:none;border-radius:10px;color:#fff;font-size:.8rem;font-weight:600;padding:8px 16px;cursor:pointer;transition:.2s;margin-top:4px}.db-contact-chat-btn:hover{filter:brightness(1.12)}.db-msg-bubble.team.out{background:linear-gradient(135deg,#4ade801f,#2563eb26);border-color:#4ade8033;color:#d1fae5}@media (max-width: 700px){.db-nav-rail{display:none}.db-panel{width:100%!important;min-width:100%!important;border-right:none;border-bottom:1px solid var(--border)}.db-panel.mobile-hidden,.mobile-hidden-main{display:none!important}}@media (max-width: 1000px) and (min-width: 701px){.db-panel{width:240px;min-width:240px}.db-nav-rail{width:60px;min-width:60px}.db-nav-btn{width:48px}}.pm-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1000;background:#000000a6;display:flex;align-items:center;justify-content:center;padding:20px;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px)}.pm-modal{background:#0d0820;border:1px solid rgba(124,58,237,.25);border-radius:22px;width:100%;max-width:380px;box-shadow:0 24px 60px #000000b3;overflow:hidden}.pm-header{display:flex;align-items:center;justify-content:space-between;padding:18px 20px 14px;border-bottom:1px solid var(--border)}.pm-header h3{font-family:Rajdhani,sans-serif;font-size:1.05rem;font-weight:800;display:flex;align-items:center;gap:8px;color:#fff}.pm-header h3 i{color:#7c3aed}.pm-close{width:30px;height:30px;border-radius:8px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:.8rem;transition:.15s}.pm-close:hover{color:#fff;background:var(--surface)}.pm-avatar-area{display:flex;flex-direction:column;align-items:center;gap:8px;padding:20px 20px 14px;border-bottom:1px solid var(--border)}.pm-avatar-preview{width:84px;height:84px;border-radius:50%;border:3px solid rgba(124,58,237,.4);cursor:pointer;position:relative;overflow:hidden;background:#ffffff0f;flex-shrink:0;transition:border-color .2s}.pm-avatar-preview:hover{border-color:#7c3aed}.pm-avatar-preview img{width:100%;height:100%;object-fit:cover}.pm-avatar-initials{width:100%;height:100%;font-size:1.5rem;display:flex;align-items:center;justify-content:center}.pm-avatar-overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#0000008c;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:4px;font-size:.68rem;font-weight:600;color:#fff;opacity:0;transition:.2s}.pm-avatar-preview:hover .pm-avatar-overlay{opacity:1}.pm-avatar-overlay i{font-size:1.1rem;margin-bottom:2px}.pm-online-badge{font-size:.72rem;font-weight:700;border-radius:20px;padding:3px 10px;background:#ffffff0d;color:var(--muted);border:1px solid var(--border)}.pm-online-badge.online{background:#4ade801a;color:#4ade80;border-color:#4ade8040}.pm-admin-badge{display:inline-flex;align-items:center;gap:5px;font-size:.68rem;font-weight:700;background:#fbbf241a;color:#fbbf24;border:1px solid rgba(251,191,36,.25);border-radius:20px;padding:2px 10px}.pm-fields{padding:16px 20px;display:flex;flex-direction:column;gap:12px}.pm-field{display:flex;flex-direction:column;gap:5px}.pm-field label{font-size:.74rem;font-weight:600;color:var(--muted)}.pm-field input{background:#ffffff0a;border:1px solid var(--border);border-radius:10px;padding:9px 13px;color:#fff;font-size:.86rem;outline:none;transition:.2s;font-family:Inter,sans-serif}.pm-field input:focus{border-color:#7c3aed73;background:var(--primary-dim)}.pm-disabled{opacity:.5;cursor:default!important}.pm-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding:14px 20px 18px;border-top:1px solid var(--border)}.pm-msg{font-size:.78rem;font-weight:600;margin-right:auto}.pm-msg.ok{color:#4ade80}.pm-msg.err{color:#f87171}.db-contact-role-chip{display:inline-flex;align-items:center;gap:5px;font-size:.68rem;font-weight:700;background:var(--primary-dim);color:#a78bfa;border:1px solid rgba(124,58,237,.25);border-radius:20px;padding:2px 10px}.db-contact-role-chip i{font-size:.6rem}.db-contact-email{font-size:.74rem;color:#93c5fd;text-decoration:none;display:flex;align-items:center;gap:5px}.db-contact-email:hover{text-decoration:underline}.db-contact-email i{font-size:.65rem}.db-contact-role-assign{width:100%;padding-top:8px;border-top:1px solid var(--border);margin-top:4px}.db-contact-role-assign>label{font-size:.68rem;font-weight:700;color:#fbbf24;display:flex;align-items:center;gap:5px;margin-bottom:8px}.db-role-chips{display:flex;flex-wrap:wrap;gap:5px}.db-role-chip{font-size:.7rem;font-weight:600;border-radius:20px;padding:3px 10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;transition:.15s;font-family:Inter,sans-serif}.db-role-chip:hover{border-color:#7c3aed66;color:#a78bfa;background:var(--primary-dim)}.db-role-chip.active{border-color:#7c3aed;color:#fff;background:#7c3aed40}.db-team-role{font-size:.68rem;color:#a78bfa;font-weight:600}.db-msg-img{max-width:100%;max-height:280px;border-radius:10px;cursor:pointer;display:block;border:1px solid rgba(255,255,255,.1);transition:.2s}.db-msg-img:hover{opacity:.9;border-color:#fff3}.db-msg-link{color:#93c5fd;word-break:break-all;text-decoration:none}.db-msg-link:hover{text-decoration:underline}.db-admin-crown{display:inline-flex;align-items:center;margin-left:5px;font-size:.65rem;color:#fbbf24;vertical-align:middle}.db-contact-role-chip.admin{background:#fbbf241f;color:#fbbf24;border-color:#fbbf244d}.db-role-chips-row{display:flex;flex-wrap:wrap;gap:4px;align-items:center}.db-role-chips-row.small .db-role-chip-tag{font-size:.62rem;padding:1px 7px}.db-role-chip-tag{display:inline-flex;align-items:center;font-size:.68rem;font-weight:700;border:1px solid;border-radius:20px;padding:2px 9px;white-space:nowrap}.db-role-chips-select{display:flex;flex-wrap:wrap;gap:5px}.db-role-chip-btn{font-size:.7rem;font-weight:600;border-radius:20px;padding:3px 10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;transition:.15s;font-family:Inter,sans-serif;display:inline-flex;align-items:center;gap:3px}.db-role-chip-btn:hover{border-color:#ffffff4d;color:#fff}.db-role-chip-btn.active{font-weight:700}.db-role-chip-btn.protected{opacity:.6;cursor:not-allowed}.pm-roles-display{display:flex;flex-wrap:wrap;gap:5px;padding:6px 0}.pm-online-badge.toggleable{cursor:pointer;background:none;border:1px solid rgba(255,255,255,.15);border-radius:20px;padding:3px 10px;transition:.15s;display:inline-flex;align-items:center;gap:5px;font-family:Inter,sans-serif;font-size:.72rem}.pm-online-badge.toggleable:hover{border-color:#ffffff4d;background:#ffffff0d}.pm-online-badge.toggleable.online{border-color:#4ade8066}.pm-toggle-icon{font-size:.55rem;opacity:.6}.db-section-spacer{flex:1}.db-section-dot-badge{min-width:18px;height:18px;border-radius:99px;display:inline-flex;align-items:center;justify-content:center;font-size:.65rem;font-weight:800;padding:0 5px;margin-right:4px;line-height:1}.db-section-dot-badge.waiting{background:#ffffff26;color:#fff}.db-section-dot-badge.active{background:#fbbf2440;color:#fbbf24}.db-section-dot-badge.closed{background:#f8717133;color:#f87171}.pm-icon-picker{background:var(--surface2);border:1px solid var(--border);border-radius:12px;padding:10px;width:100%;max-width:280px;margin:0 auto;z-index:10}.pm-icon-picker-photo{width:100%;padding:6px 0;font-size:.75rem;font-weight:600;color:#a78bfa;background:#7c3aed1f;border:1px solid rgba(124,58,237,.3);border-radius:8px;cursor:pointer;font-family:Inter,sans-serif;display:flex;align-items:center;justify-content:center;gap:6px;margin-bottom:8px;transition:.15s}.pm-icon-picker-photo:hover{background:#7c3aed38}.pm-icon-grid{display:grid;grid-template-columns:repeat(5,1fr);gap:6px}.pm-icon-btn{aspect-ratio:1;border-radius:8px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;font-size:1.1rem;display:flex;align-items:center;justify-content:center;transition:.15s}.pm-icon-btn:hover{border-color:#7c3aed66;color:#a78bfa;background:var(--primary-dim)}.pm-icon-btn.active{border-color:#7c3aed;color:#fff;background:#7c3aed40}.st2-root{min-height:100vh;background:var(--bg);display:flex;flex-direction:column;font-family:Inter,sans-serif}.st2-topbar{display:flex;align-items:center;gap:16px;padding:0 32px;height:60px;background:var(--surface);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:10}.st2-back{width:36px;height:36px;border-radius:10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;font-size:1rem;display:flex;align-items:center;justify-content:center;transition:.15s}.st2-back:hover{border-color:#fff3;color:#fff}.st2-topbar h1{font-size:1.05rem;font-weight:700;color:#fff;flex:1}.st2-topbar h1 i{color:#7c3aed;margin-right:8px}.st2-topbar-agent{display:flex;align-items:center;gap:7px;font-size:.8rem;color:var(--muted);font-weight:500}.st2-agent-dot{width:8px;height:8px;border-radius:50%}.st2-layout{display:flex;flex:1;max-width:1100px;margin:0 auto;width:100%;padding:32px 24px;gap:28px}.st2-sidebar{width:200px;flex-shrink:0;display:flex;flex-direction:column;gap:3px;position:sticky;top:92px;align-self:flex-start}.st2-nav-item{display:flex;align-items:center;gap:10px;padding:9px 14px;border-radius:10px;border:none;background:none;color:var(--muted);cursor:pointer;font-size:.84rem;font-weight:500;text-align:left;width:100%;transition:.15s;font-family:Inter,sans-serif;position:relative}.st2-nav-item i{font-size:.85rem;width:16px;text-align:center}.st2-nav-item:hover{background:#ffffff0d;color:#fff}.st2-nav-item.active{background:#7c3aed2e;color:#a78bfa;font-weight:600}.st2-admin-dot{width:7px;height:7px;border-radius:50%;background:#fbbf24;margin-left:auto}.st2-content{flex:1;min-width:0}.st2-section{display:flex;flex-direction:column;gap:20px}.st2-section-intro{margin-bottom:4px}.st2-section-intro h2{font-size:1.1rem;font-weight:700;color:#fff;display:flex;align-items:center;gap:10px;margin:0 0 6px}.st2-section-intro h2 i{color:#7c3aed}.st2-section-intro p{font-size:.83rem;color:var(--muted);margin:0}.st2-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;padding:20px 22px}.st2-card-title{display:flex;align-items:center;gap:8px;font-size:.85rem;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:16px}.st2-card-title i{font-size:.8rem;color:#7c3aed}.st2-toggle-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:10px 0;border-bottom:1px solid rgba(255,255,255,.05)}.st2-toggle-row:last-of-type{border-bottom:none}.st2-toggle-info{display:flex;flex-direction:column;gap:2px}.st2-toggle-info strong{font-size:.88rem;font-weight:600;color:#e2e8f0}.st2-toggle-info span{font-size:.76rem;color:var(--muted)}.st2-toggle-right{display:flex;align-items:center;gap:10px;flex-shrink:0}.st2-save-row{display:flex;align-items:center;gap:12px;margin-top:16px}.st2-preview-btn{width:28px;height:28px;border-radius:8px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;font-size:.7rem;display:flex;align-items:center;justify-content:center;transition:.15s}.st2-preview-btn:hover{border-color:#7c3aed80;color:#a78bfa}.st2-push-desc p{font-size:.82rem;color:var(--muted);margin:0 0 12px}.st2-warning-box{display:flex;align-items:flex-start;gap:8px;background:#fbbf241a;border:1px solid rgba(251,191,36,.25);border-radius:8px;padding:8px 12px;font-size:.78rem;color:#fbbf24;margin-bottom:12px}.st2-info-box{font-size:.8rem;color:var(--muted);display:flex;align-items:center;gap:8px;background:#ffffff08;border-radius:8px;padding:10px 12px}.st2-push-active{display:flex;align-items:center;justify-content:space-between;gap:12px}.st2-push-active-status{display:flex;align-items:center;gap:8px;font-size:.84rem;color:#e2e8f0}.st2-push-dot{width:8px;height:8px;border-radius:50%;background:#4ade80}.st2-perm-denied{font-size:.76rem;color:#f87171;display:flex;align-items:center;gap:4px}.st2-field-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:6px 0}.st2-select-wrap select,.st2-select{background:var(--surface2);border:1px solid var(--border);color:#e2e8f0;border-radius:8px;padding:6px 10px;font-family:Inter,sans-serif;font-size:.84rem;cursor:pointer}.st2-select:focus{outline:none;border-color:#7c3aed80}.st2-density-row{display:flex;gap:10px;flex-wrap:wrap}.st2-density-btn{display:flex;flex-direction:column;align-items:center;gap:6px;padding:12px 20px;border-radius:10px;border:1px solid var(--border);background:none;color:var(--muted);cursor:pointer;font-size:.78rem;font-family:Inter,sans-serif;transition:.15s}.st2-density-btn i{font-size:1rem}.st2-density-btn:hover{border-color:#fff3;color:#fff}.st2-density-btn.active{border-color:#7c3aed;background:#7c3aed2e;color:#a78bfa}.st2-empty-hint{font-size:.82rem;color:var(--muted);padding:6px 0;margin:0}@media (max-width: 700px){.st2-layout{flex-direction:column;padding:16px;gap:16px}.st2-sidebar{width:100%;flex-direction:row;flex-wrap:wrap;position:static;gap:6px}.st2-nav-item{padding:7px 12px;font-size:.78rem;flex:1;justify-content:center}.st2-nav-item span{display:none}.st2-nav-item i{font-size:1rem;width:auto}.st2-topbar{padding:0 16px}}.tl-compact .db-conv-item{padding:7px 10px!important}.tl-compact .db-team-item{padding:6px 10px!important}.tl-compact .db-contact-item{min-height:unset}.tl-compact .db-panel-header{padding:12px 14px!important}.tl-compact .db-panel-list{padding:4px 0!important}.tl-compact .db-section-hdr{padding:6px 12px!important}.tl-compact .db-nav-btn{padding:8px 6px!important}.tl-compact .db-nav-btn span{font-size:.62rem!important}.tl-density-compact .db-msg-row{margin-bottom:4px!important}.tl-density-compact .db-msg-bubble{padding:6px 10px!important;font-size:.82rem!important}.tl-density-compact .db-msg-meta{margin-bottom:2px!important}.tl-density-compact .db-messages{padding:8px 12px!important;gap:0!important}.tl-density-compact .db-date-divider{margin:6px 0!important}.tl-density-relaxed .db-msg-row{margin-bottom:18px!important}.tl-density-relaxed .db-msg-bubble{padding:12px 16px!important;font-size:.93rem!important;line-height:1.65!important}.tl-density-relaxed .db-msg-meta{margin-bottom:6px!important}.tl-density-relaxed .db-messages{padding:20px!important}.tl-density-relaxed .db-date-divider{margin:16px 0!important}